News

Zuercher Technologies Expands with Acquisition of MetroAlert

April 17, 2018

SIOUX FALLS, SD (April 17, 2018) – Zuercher Technologies, a TriTech company, is excited to announce the acquisition of MetroAlert, which provides software to police agencies in nearly every county in Pennsylvania and several in New Jersey. This addition of MetroAlert employees and customers advances Zuercher’s mission of raising the bar for what small to medium public safety agencies can expect from their software providers. The shared approach of strong customer service with additional resources and industry expertise will further strengthen the overall Zuercher/MetroAlert offering.

Key Facts:

  • MetroAlert has served the Law Enforcement market since 1983.
  • The MetroAlert product suite, which includes RMS, Advanced Information Sharing, and GIS, currently serves over 500 agencies.
  • MetroAlert’s office is based out of Wayne, PA and Zuercher’s office is based out of Sioux Falls, SD.
  • Zuercher Technologies began operations in 2003 and the Zuercher Suite offering includes computer-aided dispatch, mapping, records management, jail management, civil process, criminal investigations, crime analysis, agency financial, agency administration, and mobile CAD and records.
  • Zuercher is part of TriTech Software Systems, which is the largest public safety software company in the world with over 4,000 agency installations serving 255+ million citizens in 19 countries.

Supporting Quotes:
Michael Zuercher, Senior VP and General Manager, Zuercher Technologies
“MetroAlert’s strong dedication to customer service is a testament to the value this industry places on a customer-focused approach. Bringing together the expertise of the MetroAlert and Zuercher teams will benefit the entire industry. I look forward to working together to capitalize on our combined strengths.”

Tony Iannacone, President and Founder
“We are excited to join Zuercher Technologies and look forward to the benefits to MetroAlert customers and employees. I started off in this industry working on CAD and RMS projects in the 1970s and 1980s at a local police department and we have invested over 30 years at MetroAlert into developing RMS technology that serves agency needs in Pennsylvania and New Jersey. Finding the right company to partner with isn’t something we take lightly. Zuercher’s mission of raising the bar for what small to medium public safety agencies can expect from their software providers will benefit us all. We are excited to partner with the largest and strongest public safety software provider in the world.”

Supporting Resources:
Zuercher Website: www.zuerchertech.com
TriTech Website: www.tritech.com
MetroAlert Website: www.metroalert.com                                                     

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About Zuercher Technologies
Zuercher Technologies provides a comprehensive public safety software solution to agencies across the U.S. under its flagship product, Zuercher Suite, encompassing computer-aided dispatch, mapping, records management, jail management, civil process, criminal investigations, crime analysis, agency financial, agency administration, and mobile CAD and records. Founded in 2003, Zuercher Technologies is based in Sioux Falls, SD. Zuercher is part of TriTech Software Systems, which is the largest public safety software company in the world with over 4,000 agency installations serving 255+ million citizens in 19 countries.