Hamilton County Sheriff’s Office Chooses Zuercher IMPACT Software

November 29, 2017

The Hamilton County Sheriff's Office of New York has selected a Zuercher IMPACT software system to upgrade the agency's systems for dispatch and records management. The agency will be using IMPACT RMS and CAD, plus an interface to the NYS Tracs system. Hamilton County will also have an IMPACT CAD to CAD interface with the Fulton County Sheriff's Office 911 Center (also an Impact user) who will be acting as a backup for them as needed.