Blog


Using Technology and Data to Tackle the Opioid Crisis

Right now, we are in the middle of the deadliest drug crisis in history. One that is taking more lives than influenza, pneumonia, suicide and traffic-related deaths. One that is the leading cause of death for those under the age of 50. I’m of course talking about the opioid crisis.
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#interconnected

The events of 9/11 exposed the critical need for infrastructure and technology that enable coordinated public safety response. Today, the most successful agencies have made the shift from siloed applications to interconnected operations, resulting in smarter response and improved safety for responders and the communities they serve. Interconnected public safety systems help agencies overcome five critical challenges they all face.
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A New Perspective on Making Minutes Count

Time. It’s something we all have on our minds, especially in our industry. For one Zuercher employee time is especially important and something she appreciates more than most.
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Experiencing the Citizen Academy

Zuercher Technologies systems engineering manager Erik Nyhaug and quality assurance engineer Heather Poindexter were part of the graduating class of the latest Citizen’s Academy hosted by the Sioux Falls Police Department and Metro Communications.
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Evidence Collection via Smartphone

Leveraging the full capabilities of smartphone technology to both receive and send critical data is the future of smarter policing.
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No Pain Software Updates

Software customers are often wary of updates. They’re excited about the new features, functions, and capabilities, but they’re concerned about the potential pain of extensive downtime, new bugs, and unfamiliar user interfaces. That pain can be compounded by a slow release cycle – a reported bug may not be patched until months later, if at all.
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Top Five Reasons to Attend the Z1 Conference

Our team at Zuercher Technologies is getting ready for the Zuercher One User Conference September 12-13 in Sioux Falls. For our staff and many of our customers, it’s one of our favorite times of the year.
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Welcome to the new Zuercher blog!

As anyone who’s met us knows, we here at Zuercher are incredibly passionate about what we do. We’re excited to kick off this new forum for sharing our experiences and perspectives on the technologies that empower public safety.
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What will help my staff to not have excessive chest pain during the transition to NG9-1-1?

Anxiety over NG9-1-1 is real. Learning about the end goal – saving lives, saving time, using the latest technology over the long term – might change your perspective about transitioning to NG9-1-1 from a “have to do” to a “get to do”.
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CAD+911: Developed from the Communication Center Point of View

When I joined Zuercher, I learned I would be working on something revolutionary: deeply integrating 9-1-1 and CAD systems to create an easier workflow. As a former communications center supervisor, I’m deeply committed to this mission.
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