Services Overview

Zuercher Technologies’ mission is to provide public safety professionals with software that is high quality, easy to use, and fantastically supported.  While we are extremely proud of ledsSuite itself, we could not meet any of these goals without exceptional services that start at project inception and carry through to frequent updates and committed, ongoing customer support.

Our Pre-Implementation Services Include:

• Project Management
• Implementation
• Training
• Go Live Support
• Data Conversion
• Interfaces
• Purchasing Assistance

Our Post-Implementation Services Include:

• 24x7x365 Support
• Tracking Program for Support Concerns
• Remote Services
• Dedicated Support
• Server Management
• Full System Backups
• Software Updates
• Research & Develpoment
• New Personnel or Refresher Training
• New Feature Training
• ledsSuite Community