Highly Configurable

Customize everything from your incident code list to priority-based alarm times to flexible beat plans. Many fields and features can be turned on or off to fit your agency’s size and procedures. ledsCAD can be also be configured for a calltaker/dispatcher workflow.

Multiple Jurisdictions

Dispatch for multiple agencies, including law enforcement, fire, and medical responders.

Command-Line Entry

Allows you to rapidly issue commands from the keyboard. The necessary fields appear depending on the command, eliminating the need to memorize codes or order of information.

Drag-and-Drop

Functionality and click menus provide alternate methods for issuing commands.

User-Configurable Views

Allows each dispatcher to view the units and incidents he/she is responsible for.

Color-Coded Interface

Makes it easy to see unit statuses and incident priorities at a glance.

Automatically Generated Command Log

Provides a time-stamped audit trail of commands issued, as well as a summary record of response times.

Unit Status Alarms

Promotes officer safety by providing both visual and audible alerts when it’s time to perform status checks.

Incident Inactivity Alarms

Remind dispatchers of incidents waiting to be handled.

Premise Information

Dispatchers & responders are alerted to information such as officer safety notes, protection systems, water supply information, & hazmat alerts. Hazmat alerts display the full Hazmat Guide text for the materials present, including emergency response instructions.

Scheduled Calls

Can be entered in advance to generate incidents for events such as parades and funeral escorts.

Bulletins

Provide a quick means of notifying groups of responders about BOLOs and special instructions.

Page Responders

Allows dispatchers to send preformatted messages to groups of responders with just a few quick clicks. The messages include automatic text blocks such as the incident type and address, and are sent to responders as e-mails and/or text messages.

Bulk Shift Statusing

Speeds the process of bringing units on and off duty.

Beat Plans

Allows pre-planning for varying roster levels, times of day, days of week, and special situations.

Alarm Call and Traffic Stop

Forms are closely linked with incident forms, minimizing redundant data entry.

The State/NCIC Query Interface

Enables attaching queries and returns directly to incidents, eliminating any need to copy/paste from a separate query terminal. Returns are then available alongside incident details to officers as they write case reports.

Integration with ledsMapping

Provides features such as routing, road blockages, address searching, pictometry, and much more.

Integration with ledsMobile

Enables AVL and silent dispatch.

Computer-Aided Dispatch (CAD)

ledsCAD Features

ledsCAD is a configurable and easy-to-use computer-aided dispatch system. It’s designed to function in multi-jurisdictional environments, and can be set up either as a standalone product or in conjunction with the rest of the ledsSuite system for a tightly integrated solution.

ledsCAD was built with the time-critical nature of 911 communications centers in mind, with every feature designed to increase efficiency and reduce response time. State-of-the-art command line entry allows you to rapidly issue commands from the keyboard. The same commands can be issued using click menus or drag-and-drop functionality. Integrated ledsMapping enables quick unit suggestion and response. Configurable, color-coded displays provide you with at-a-glance access to the unit and incident information you care about most.

With ledsCAD, you can quickly enter data and dispatch units, stay apprised of developing situations with real-time call updates, ensure officer safety with system-wide people and address alerts, attach integrated alarm call and traffic stop forms that eliminate the need for duplicate data entry, analyze response times using detailed logs, and much more.

ledsCAD computer-aided dispatch software coordinates with ledsMobile to provide silent dispatch and AVL.