IMC User Groups

Join us for one of the 2017 IMC User Groups held at the respective customer sites listed below. We will be discussing the latest IMC news and product updates. We will have lunch brought in and hope to see you there!

TIME:          10 AM to 1 PM
COST:         Complimentary
AGENDA:  10:00 - 10:30 TriTech/Zuercher News – Phil Sisk
                   10:30 - 11:00 Support Update – Shane Birch
                   11:00 - 12:00 IMC Product Update – Patricia Ceccacci
                   12:00 - 1:00 Customer Appreciation Lunch

May 24 - Gilford Youth Center: 19 Potter Hill Road, Gilford NH
May 25 - Nashua Police Department: 0 Panther Drive, Nashua NH
May 31 - Doubletree by Hilton Hotel: 5400 Computer Drive, Westborough, MA 
June 1 - Doubletree, 363 Maine Mall Rd., South Portland ME
June 7 - Bristol Fire Department: 4 Annawamscutt Drive, Bristol RI
June 14 - Mashantucket Pequot Tribal Department of Public Safety: 101 Pequot Trail, Mashantucket, CT
June 15 - Princeton University: 200 Elm Dr., Princeton, NJ


iCON Annual Training Conference

Save the Date!
Join us for three days of in-depth training, one-on-one time with customer service, and networking with the IMC team and fellow software users. More details will be coming soon!

  • Dates: October 16-18, 2017
  • Location: Sea Crest Beach Hotel, Falmouth, MA (Online Booking Code: I-CON 2017; Click here to make your hotel reservation)
  • Call for Presentations: Each year we have added more training and value for IMC software users at the annual training conference—iCON. This year we would like to offer more sessions that include ideas from you, our IMC customers. Whether there is a topic that you would like to present or just one that you would like offered at iCON 2017, please let us know. Is it a topic specific to the IMC software or a general industry topic like leadership insights, general lessons learned in your agency, or something else that you'd like to learn about or have the knowledge to teach?

Please Share Your Thoughts

IMC Monthly Customer Service Webinar

Every Second Thursday of the Month - 11 AM Eastern | 10 AM Central
These complimentary, monthly half-hour sessions will help you maximize your software skills and agency efficiency and effectiveness. Register once, and receive monthly reminders with the topic of the month. You decide whether to join live, or wait for the recording. 

Upcoming Topics

  • June 8: "New Hampshire eCitations, eComplaints, ECT, and Protection Order, with Zach Manning, Technical Analyst
  • July 13: "Paging Functions and Setup, with Chelsea Fagner, Associate Technical Analyst
  • August 10: "Build 6.7," with Linda Blackwell, Technical Analyst



Connecting with Your Community through a Comprehensive Social Media Communications Strategy

The Parker Police Department identified years ago that dedicating resources to community outreach and community communication efforts was paramount in the strengthening of partnerships with law enforcement. This webinar will outline the strategy the Parker Police Department has followed in staffing, resource allocation, messaging, and implementation of a comprehensive social media communication strategy.

Date: Wednesday, June 14, 2017

Time: 2 PM Eastern l 1 PM Central l Noon Mountain l 11 AM Pacific


9-1-1...I'm Fine: Managing Stress in Public Safety

There is so much change in the Public Safety industry and job responsibilities...yet some things never change. Public safety communications demands calm professionalism in chaos. In this webinar presentation, we will discuss what's coming with NG911 technology, the impact of increased exposure to scene images, managing the pressure of critical incident stress, and public do we serve and survive?

Date: Thursday, July 6, 2017

Time: 2 PM Eastern l 1 PM Central l Noon Mountain l 11 AM Pacific


Check out these recorded industry webinar topics that are offered in a recorded format.

  • First Due Size Up Search Technology
  • Q&A Discussion on Stopping Workplace Drama in Public Safety (Parts 1 & 2)
  • Delivering Analytics Into the Public Safety Workflow
  • Delivering Analytics Directly to the Field User with NearMe

More Information

2017 Tradeshows/Conferences

Stop by and visit us at the following 2017 tradeshows and conferences:​

  • MI Police Chiefs Summer Conference 2017 (June 25-28)
  • Police Security Expo (June 27-28)
  • IACP 2017 (October 21-24)


IMC RoundTable

See what's trending on the IMC RoundTable.